Below are some common concerns of our customers. If you have other questions or concerns, send inquiries to firstname.lastname@example.org.
WHERE IS MY ORDER?
- You will receive an email once your order has been dispatched, which will contain tracking information.
WHY IS MY PRODUCT NO LONGER IN STOCK?
- We understand the sad feeling when that one piece you love gets away. We sometimes restock our hottest items, so always check our website for new arrivals.
CAN I CANCEL MY ORDER?
- We’re very quick at processing orders to make sure that you receive it as soon as possible. Once an order has been placed, unfortunately, we’re unable to cancel it.
WHY WAS MY ORDER CANCELLED?
- Sometimes our items sell out very quickly due to such a high demand and on occasions, an item you have ordered can suddenly become unavailable. We promise that these cases are rare. If an item in your order sells out, we will contact you within 48 hours to confirm the cancellation of your order. If your order contains additional items, we will dispatch the rest of your order and refund the out-of-stock item. In other cases, if the billing information and shipping addresses cannot be verified through our merchant, your order may be canceled.